How to Install & Activate Telkomsel Indonesia eSIM on Xiaomi Phones | 2026 Guide by Balitel
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Prefer watching a quick video? Follow our step-by-step tutorial video to setup your Telkomsel Indonesia eSIM on your Xiaomi phone.
Prefer reading simple text instructions? Follow the steps below.
Haven't Received Your QR Code Yet?
Before we can send your digital eSIM, the Indonesian Government requires you to fill out a mandatory phone registration form.
As soon as we check your form, we will send your eSIM QR code directly to you on WhatsApp.
Before You Start
- Make sure your Xiaomi phone works with eSIMs and is not locked to your home carrier network.
- Open your WhatsApp message from us and Save the QR code picture directly to your phone's photo library.
- Do not delete that QR code picture until your trip ends!
STEP 1 Go to Your Xiaomi eSIM Menu
Open your phone's main Settings app and tap on these menus one by one:
Settings → Mobile networks → Manage SIM → Add eSIM
STEP 2 Choose Your Saved QR Code Picture
- Your phone's camera will turn on to scan a code. Tap the album button or photo library option on the screen.
- Tap on the eSIM QR code picture you saved from WhatsApp earlier.
STEP 3 Let Your Phone Install the eSIM
- Your phone will automatically read the QR code picture. Follow any simple on-screen instructions.
- Wait a moment until the phone confirms that the eSIM has been added successfully.
STEP 4 Flip the Switch to Turn It ON
Look at your SIM manager screen. Find your new Telkomsel Indonesia eSIM and make sure you turn it ON.
Note: Don't panic if your phone says "No Service" or "Network Not Available" right now! This is completely normal because your line has not been activated by our office yet.
STEP 5 Send Us a Picture of Your Screen (IMEI)
Indonesia strictly requires foreign visitors who purchase a local eSIM to register their phone's IMEI. Open your settings to find your IMEI details:
Settings → About phone → Detailed info and specs → Status
Take one picture of your screen (screenshot) that clearly shows these two things together:
- ✅ The word TELKOMSEL showing that your new line is connected to a slot (e.g., Slot 2).
- ✅ Your phone's corresponding IMEI number label for that slot.
Reply to our WhatsApp chat message and send us this screenshot.
❌ Do NOT Send These (We Cannot Use Them):
- Do not just type the IMEI numbers into chat messages.
- Do not take a screenshot while your Telkomsel line is turned OFF.
- Do not send a screen picture that hides or cuts off the TELKOMSEL name.
STEP 6 When Does Your 30-Day Plan Start?
Once we get your screen picture, the Balitel support team will set up your network connection. Your 30 days of travel internet start ONLY when we activate it, not when you scanned the QR code.
- If you are already in Indonesia: We will activate your eSIM now, and your 30 days begin today.
- If you are traveling later: We will activate your eSIM on your arrival date so it is perfectly ready when you land and you do not lose any data days.
Frequently Asked Questions
Can I install my eSIM before I travel to Indonesia?
Yes, you can install your Telkomsel Indonesia eSIM on your phone before you leave for your trip. We highly recommend setting it up while you are still at home so your device is ready to connect the moment you land. Your 30 days won't start counting down early; Balitel will wait and activate your line exactly on the day you arrive.
Does scanning the QR code start my 30-day plan?
No, scanning the QR code picture does not start your 30-day internet plan. Scanning just tells your phone to save the eSIM information. Your 30-day travel plan only starts when you send us your screen picture and our office explicitly turns your network link on.
Can I keep my normal home SIM active at the same time?
Yes, your phone can keep your regular home SIM card and your new travel eSIM turned on at the exact same time. However, to prevent your home telephone company from charging you expensive international fees, you should turn off internet data roaming on your primary home SIM line while you are away.
Need Help?
If you get confused, worried, or stuck at any step, please don't stress! You can talk to a real person right away. Tap the button below to text our team:
We will look at your screen picture and help you get connected to the internet in no time!