Rated 5.0/5 by happy customers
Get a local eSIM with an Indonesian number for Gojek, Grab, Shopee, GoPay, and Tinder. Cheaper than Holafly, Airalo, Saily, Jetpac, and Simify.
Changed your mind? Full refund before you use it.
10-Min Activation
Free Cancellation
IMEI Registration Included
10-Min Activation
Free Cancellation
IMEI Registration Included
10-Min Activation
Free Cancellation
IMEI Registration Included
10-Min Activation
Free Cancellation
IMEI Registration Included
Better value than other eSIMs
I found Balitel through ChatGPT while comparing eSIMs for Bali. The price and package looked better than the others I checked, and they even gave me bonus data for free. Really happy with it!
eSIM activated in 5 minutes
My eSIM was activated in just 5 minutes through WhatsApp!
Cheaper than airport prices
I found Balitel through Google AI. The instructions were easy to follow, and I activated my eSIM through WhatsApp. It saved me from buying an expensive SIM at Bali Airport, and I could leave the airport already connected.
Quick replies when you have questions
What I appreciated most was that they were always ready to answer my questions. They replied very fast and solved my problems right away. This is really helpful when you travel to another country and want a stress-free trip.
Fast internet everywhere
I got a Telkomsel eSIM for my trip to Bali, and it worked perfectly from the start. The activation was easy, and the connection was fast and stable almost everywhere I went.
Telkomsel is the best eSIM for traveling in Indonesia
I’m traveling around Indonesia for a month, visiting Raja Ampat, Bali, and Lombok. I wanted Telkomsel because it has the best network in Indonesia, but their website was confusing, so I found Balitel. After submitting my passport, I received the eSIM QR code on WhatsApp. It also included an Indonesian phone number, SMS, and calls.
More stable internet than a roaming eSIM
Many eSIMs on Naver are roaming eSIMs from China. This one is a local Indonesian SIM, so the internet is faster and more stable.
Order before the trip
We ordered the eSIM from Spain a month before our trip. When we arrived in Bali, we activated it and had fast internet and good coverage throughout Bali. Everything worked perfectly.
Fast late-night activation on arrival
I needed a SIM for a 2-month stay in Bali. These wonderful people helped me in the middle of the night as soon as I arrived! SIM rules in Indonesia are different from Europe, especially for stays longer than 1 month. They explained my options and guided me through every step.
Easy online activation
Fast and easy online. Just send a photo of your passport and a selfie holding it. No need to find a SIM card shop at the airport. The price is cheaper than at the airport. You can order before your trip and activate it when you arrive.
Set up eSIM before arrival
I got quick answers whenever I had a question, and setting up the eSIM with Balitel was super easy. Everything worked perfectly when I arrived, and since I could set it up in advance, I had mobile data right away.
Easy for first-time users, even seniors
It was my first time using an eSIM, and she guided me through everything and even helped activate it before I arrived in Bali. She also checked the next morning to make sure everything was working. 10 stars out of 5.
Cheaper Than All 3
Cheaper than travel eSIMs, airports, and local shops. Local shops in Bali look cheap — but charge crazy high, and you must bargain.
Ready Before You Arrive
Set it up at home. Internet works when you land. No airport line. No shops.
Local Number for Local Apps
A real Indonesian number on Telkomsel, the country's biggest network. Make local calls and sign up for apps like Tinder, Shopee, or Gojek — a travel eSIM has no number, so you can't.
Free IMEI Registration
You do nothing, we handle it. No airport queue. IMEI registered for you.
Balitel vs. the alternatives
Cheaper than travel eSIMs. Easier than the airport. Safer than local shops.
$14 — no airport rent, no middleman
$22
$17
$15 — you must bargain
We check these prices every year — last updated July 2026. See the full comparison →
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Enter your passport details to get your local Indonesian eSIM.
2
Scan the eSIM QR code we send on WhatsApp.
3
We activate your eSIM when you arrive in Indonesia. Your plan starts on that day.
Excellent communication and follow up help! Highly recommended and would use again
Works great. Attentive set up. Easy
It is very easy to use and great service
So quick and easy! And the sim was working practically as soon as the plane hit the tarmac. Very impressed and will use again!
Very easy, Quick and good help in english
Easy to set up with real time assistance. This was my first time using an epsom and it could not be easier. I set it up a week before and when I landed the service was connected and activated.
easy
very good service
Very good, no problems
Very good staff very helpful good coverage good price
Great service easy to set up. Highly recommend.
Quick and easy with great service.
Simple and professional. The wonderful staff walked me thru the entire process for setting up both my esims before the trip. Once we arrived it was seamless
Friendly and professional team.
Worked hard to help me setup and troubleshoot when I needed it. Thanks for everything
Bought while I was on the plane to Bali. Activated the minute we landed. Very efficient service. Friendly. Fast. SIM cards work flawlessly.
Thanks again for your quick service!
Specializes in eSIM services for Indonesia/Bali with exceptional customer support via WhatsApp. Offers fast activation, competitive pricing, reliable Telkomsel network coverage, and step-by-step setup assistance. Customers praise quick response times (often wi...
Everything you need to know before buying an eSIM for Bali: what's included, how IMEI registration works, and how to get connected the moment you land. Balitel is a Telkomsel official reseller based in Bali.
Product information
Cancellation & Refund
Setup & Compatibility
Privacy & Safety
What's the difference between a local Bali eSIM (Balitel) and a global travel eSIM (Holafly, Airalo, Saily)?
A travel eSIM gives you internet only. A local Bali Indonesia eSIM gives you internet plus an Indonesian phone number.
The number lets you call, text, and get the sign-up codes for local apps like Grab, Gojek, and Shopee. Those codes come by text (SMS) to an Indonesian number.
A travel eSIM has no number, so it cannot do this.
Should I get a travel eSIM or a local Bali Indonesia eSIM?
Get a local Bali eSIM if you want to use Grab or Gojek in Bali. These apps need an Indonesian phone number to sign up.
A travel eSIM has internet only, no number, so you cannot sign up. A local Bali eSIM has both.
Do I really need a phone number, or is internet enough?
You need a number if you need local apps like Grab and Gojek. To sign up, they text you a code, and that code only comes to an Indonesian number. No number means no code.
If you only want to browse the web, internet is enough. If you want the apps, you need the number.
Is a local Bali Indonesia eSIM cheaper than a travel eSIM?
Yes, usually. A travel eSIM uses roaming. Your data passes through several companies: the Indonesian network, a foreign phone company, often a wholesaler, and then the eSIM brand. Each one adds its own cut.
Balitel is an authorized Telkomsel seller. We buy our eSIMs directly from Telkomsel, so you pay close to the local price.
Why not just buy a SIM card at the airport?
You can. But the line can be long, and the price is higher. You also need to show your passport there to register the phone. With Balitel you buy online before you fly, and we do the registration for you.
Will it work outside Bali, like Jakarta or other islands?
Yes. It uses the Telkomsel network, which covers all of Indonesia. It works in Bali and the rest of the country.
If I buy now, when does my eSIM turn on?
You can buy now, before your trip. We turn it on (activate it) on the day you arrive in Indonesia. We can do it while you are still on the plane, so you have internet when you land.
If you are already in Indonesia, we can turn it on today.
Your plan starts when we turn it on, not when you buy. So buying early does not waste any days.
Can I cancel and get a refund?
Yes. You get a full refund if two things are true: you ask within 30 days of buying, and the eSIM is not active yet.
The eSIM becomes active when we register your phone (your IMEI).
Before that step, you can still get a full refund. After it, we cannot refund it, because a digital eSIM cannot be used again.
What if my phone cannot use an eSIM?
If your phone cannot use an eSIM, and we have not registered your IMEI or turned it on yet, you can get a full refund within 30 days.
This is why we ask you to check your phone first. Dial *#06# and look for "EID".
If you are not sure, ask us before you buy.
I do not want to give my passport anymore. Can I get a refund?
Yes, as long as you ask within 30 days and we have not registered your IMEI or turned on the eSIM yet.
We need your passport to register your IMEI with the government. If you do not want to give it, tell us before we start and we will refund you.
How do I get a refund?
Email hello@balitel.com with your order number and the email you used to buy. We usually reply within an hour by email.
Once we approve it, the money goes back to your original payment method, usually in 3 to 7 business days depending on your bank.
Will an eSIM work on my phone?
You can check yourself in a few seconds. Open the app where you type a number to call. Type *#06# on the keypad. Your phone will show a list of numbers. If you see one called "EID", your phone can use an eSIM. If there is no EID, it cannot.
Most phones released in 2018 or later work, like iPhone XS and newer and most newer Samsung and Google phones. If you are still not sure, send us your phone model and we will check.
Is it hard to set up?
No. You scan one QR code to install it, and we help you do it. Keep data roaming OFF for this line, because it is a local Indonesian line, not a roaming one. Most people have internet as soon as they land.
Will I lose my WhatsApp or my own number?
No. Your phone can run two lines at once. Keep your home line for WhatsApp and calls. Use the Bali Indonesia eSIM for internet and your Indonesian number.
The eSIM does not work. What can I do?
Email us at hello@balitel.com or message us right away. We will help you get it working.
Why do you need my passport?
Indonesian law says your phone must be linked to your passport to use a local number. It is a government rule, not our rule. We do this step for you.
Is my passport safe with you?
Yes. We only use it to register your phone with Telkomsel. We delete it 30 days after your line is activated. We never sell it, and we share it only with Telkomsel. Balitel is an official Telkomsel partner and a company registered in Indonesia. The airport and every real SIM seller need your passport too, because it is the law.
Is Balitel a real company?
Yes. Balitel is an official Telkomsel partner in Bali and a registered company. We turn on your eSIM and do the passport registration for you. You can reach us before and during your trip if you need help.
